Privacy Policy

1. General Information

This privacy policy explains how we handle your data when you visit our website and use our contact form. We take the protection of your personal data very seriously and strictly comply with the applicable data protection regulations.

2. Data Controller

The data controller responsible for the processing of your personal data is:

Transigo

Grünewaldstraße 7

63225 Langen

Germany

Email: contact@transi-go.de

Phone: +49 1573 0036744

3. Automatically Collected Data

When you visit our website, the following data is automatically collected:

  • IP address of your device
  • Date and time of your visit
  • Pages you visit on our website
  • Website that referred you to us (referrer URL)
  • Browser type and version
  • Operating system
  • Internet service provider

This data is collected through Vercel Analytics to help us understand how visitors use our website and improve our services. This data is processed anonymously and cannot be used to identify you personally.

4. Contact Form Data

When you submit information through our contact form, we collect the following data:

  • Name
  • Email address
  • Phone number
  • Location
  • Message content

This data is used exclusively to process your specific request. We do not store this data in any database. The information is sent via email to our team to respond to your inquiry.

5. Data Security

We implement appropriate technical measures to protect your data:

  • All data transmission is encrypted using HTTPS (SSL/TLS)
  • Email communications are secured through TLS encryption
  • API communications are protected with industry-standard security measures

6. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Important Note: Since we do not store your personal data in any database and only process it temporarily to respond to your inquiries, we are unable to:

  • Provide access to stored personal data
  • Rectify stored personal data
  • Erase stored personal data
  • Provide data portability

This is because we do not maintain any permanent storage of your personal data. Once your inquiry has been processed and responded to, the data is not retained in any form that would allow us to fulfill these specific rights.

7. Cookies

Our website uses the following types of cookies:

  • Necessary Cookies: Required for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our website. These are optional and require your consent.

8. Contact Information

If you have any questions about this privacy policy or our data handling practices, please contact us at:

Email: contact@transi-go.de

Phone: +49 1573 0036744

9. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our website.

Last updated: April 25, 2025